You can apply for an alteration credit within 30 days of your order being shipped. Once processed, your credit will appear on your credit card statement within 7 to 10 days.
To adjust your garment and claim your credit, please follow these steps:
Use the visual guide to help you understand the ways a garment can be altered by an alteration service. Please note that alterations will also depend on the experience and expertise of your tailor.
Have your tailor indicate all changes on our alteration form.
Follow the on-screen instructions to claim your alteration credit. You will also be asked to upload a photographed or scanned copy of your receipt as well as input the measurement changes made by your tailor.
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